LEGAL

Terms and Conditions of Sale

By using our site or making a purchase on NuovaGlam, you agree to these Terms and Conditions. Please read them carefully before completing your order.

(Last updated: April 2026)
1

General information

This site is operated by NuovaGlam. By accessing our site or making a purchase, you agree to these Terms and Conditions.

2

Products and prices

We do our best to present our products clearly and accurately. Prices are shown in euros (€) and may be changed without notice. Promotional offers are valid for the period stated on the site.

3

Orders and payments

Your order is confirmed once payment has been approved and the confirmation email has been sent. We reserve the right to cancel an order in the event of a pricing error, product unavailability, incorrect information, or suspected fraud.

4

Shipping

Orders are prepared within 1 to 2 working days. The estimated delivery time is 7 to 12 working days after dispatch. These timescales are indicative and may vary.

5

Returns and refunds

You may request a return within 14 days of receiving your order. The product must be unused, in good condition and in its original packaging. Once the returned item has been received and inspected, the refund will be processed using the same payment method used for the purchase.

6

Intellectual property

All content on this site, including text, images, logos, designs and visual elements, belongs to NuovaGlam or its partners. Any unauthorised reproduction, copying or use is prohibited.

7

Limitation of liability

The information on this site is provided for informational and commercial purposes. NuovaGlam is not liable for delays caused by carriers, incorrect addresses, customs checks, or events beyond our control.

8

Changes to these terms

We reserve the right to amend these Terms and Conditions where necessary. Any changes will be published on this page and will take effect from the corresponding update date.

Got a question about these terms?

Contact us β€” we usually reply within 24 working hours.