Frequently Asked Questions
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Delivery
Between 7 and 12 working days. Orders placed before 12pm are dispatched the same day.
Yes, free delivery on all orders with no minimum spend.
As soon as your order is dispatched, you'll get an email with your tracking number. You can follow your order in real time via the link provided or from our order tracking page.
RETURNS & REFUNDS
Yes. You have 30 days after receiving your bottle to return it if it's not right for you. Money-back guarantee, no reason needed.
Email support@blaschen.com with your order number. We'll get back to you within 24 hours and take care of the return process for you.
Payment
Debit/credit card (Visa, Mastercard), PayPal, Apple Pay and Google Pay. All payments are secured via Shopify Payments with SSL encryption.
Yes. Blaschen uses SSL encryption and the Shopify Payments platform, which is
PCI DSS Level 1 certified. Your card details are never stored on our site.
Your order includes: 1 Blaschenβ’ pure copper bottle (800ml), an airtight lid with a silicone seal, a use and care guide, and β depending on the pack you choose β complimentary copper cups.
Still haven't found your answer?
Contact us β we usually reply within 24 hours on working days.

