The controller responsible for processing personal data is NuovaGlam, who can be contacted by email at contact@nuovaglam.com

We may collect the following data

name, surname, email address, delivery and billing address, phone number, order details, payment information processed securely, and browsing data such as pages visited, IP address and time spent on the site.

We use your data to process orders, arrange delivery, respond to customer service queries, improve the site experience, prevent fraud, and comply with legal, tax and accounting obligations.

We process your data on the basis of performing the purchase contract, your consent where applicable, our legitimate interest in improving and protecting the service, and compliance with our legal obligations.

We never sell your personal data. We only share it when necessary with technical partners, payment platforms, carriers, website hosting services and analytics tools, always to enable the shop to operate and your order to be delivered.

We keep your data only for as long as necessary to fulfil your order, provide customer service, comply with legal obligations, and maintain accounting records where required by law.

In accordance with the GDPR, you may request access to, correction of, erasure of, or restriction of the processing of your personal data. You may also withdraw your consent where applicable, or lodge a complaint with the relevant data protection authority.

We apply appropriate security measures to protect your data, including restricted access, securely processed payments, and technical tools designed to protect browsing and transactions.

We may update this Privacy Policy when necessary. Any changes will be published on this page along with the corresponding update date.